The health and well-being of our team, customers and communities is our top priority, and remains at the forefront as we make decisions in this rapidly-evolving situation. In response to the current COVID-19 situation, REEF Canada has shifted our administration and Customer Service teams to work remotely. We are doing our best to reply to all enquiries, and the best way to reach our Customer Service team is via email to firstname.lastname@example.org.
Our commitment to our customers is top of mind and as such our warehouse is currently remaining open. We are working diligently to fulfill all orders in a timely manner, and are shipping most orders the same day or next day. Please know that we are taking precautions such as enhanced cleaning of our facilities, encouraging strong hygiene practices among our team members and practicing social distancing wherever possible.
We are also committed to our community and to help do our part, we are proud to have donated a portion of all sales on REEF.ca from the month of May 2020 to CanadaHelps.org’s COVID-19 Pandemic Response. It is a wonderful organization that is working to support initiatives such as our hospitals and frontline healthcare workers, food banks, provide support to seniors, children in need, those experiencing homelessness, and many others in our communities.